The guest satisfaction
Exemple : Guest satisfaction measures quality of service received
Definition
"The guest satisfaction" refers to the degree to which guests feel their expectations and needs have been met during their stay or experience in a hospitality setting, such as a hotel or restaurant. It indicates the overall quality of service and comfort perceived by the guest.
Étymologie
The phrase "the guest satisfaction" combines 'guest,' originating from Old English 'gæst,' meaning a visitor or someone entertained, and 'satisfaction,' derived from Latin 'satisfactio,' meaning the act of fulfilling a desire or need. Together, they describe the fulfillment or contentment of a visitor or customer.
Apprenez à utiliser ce mot dans la pratique
"The guest satisfaction" figure dans la liste Vocaplus "Anglais - Hôtellerie et restauration - (A1-C2) - partie 1", qui contient 110 mots fréquemment utilisés.
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la satisfaction des clients