The guest satisfaction
Example: Guest satisfaction measures quality of service received
Definition
"The guest satisfaction" refers to the degree to which guests feel their expectations and needs have been met during their stay or experience in a hospitality setting, such as a hotel or restaurant. It indicates the overall quality of service and comfort perceived by the guest.
Etymology
The phrase "the guest satisfaction" combines 'guest,' originating from Old English 'gæst,' meaning a visitor or someone entertained, and 'satisfaction,' derived from Latin 'satisfactio,' meaning the act of fulfilling a desire or need. Together, they describe the fulfillment or contentment of a visitor or customer.
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"The guest satisfaction" appears in the Vocaplus list "English - Hospitality - (A1-C2) - set 1", containing 110 commonly used words.
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