The customer satisfaction
Example: Customer satisfaction measures how well products meet customer expectations consistently
Definition
"The customer satisfaction" refers to the degree to which customers feel their expectations and needs are met or exceeded by a company's products or services, reflecting the overall contentment and approval customers express based on their experiences.
Etymology
The phrase "the customer satisfaction" combines 'customer,' originating from the Old French 'custumer' meaning 'buyer or client,' and 'satisfaction,' from the Latin 'satisfactio,' meaning 'an act of fulfilling or pleasing.' Together, they describe the fulfillment of a buyer's expectations.
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"The customer satisfaction" appears in the Vocaplus list "English - Management - (A1-C2) - set 1", containing 108 commonly used words.
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