De klanttevredenheid
Example: De klanttevredenheid is belangrijk voor het succes van het bedrijf.
Definition
"De klanttevredenheid" refers to the level of satisfaction customers feel regarding a company's products or services. It measures how well a business meets or exceeds customer expectations, which is crucial for maintaining loyalty and ensuring the success of the company.
Etymology
The Dutch word "de klanttevredenheid" combines "klant" meaning 'customer' and "tevredenheid" meaning 'satisfaction.' "Tevredenheid" comes from the verb "tevreden zijn," which means 'to be satisfied.' Did you know? The concept of customer satisfaction has become especially important in modern business as companies strive to retain clients.
Learn to use this word actively
"De klanttevredenheid" appears in the Vocaplus list "Dutch - Management - (A1-C2) - set 1", containing 108 commonly used words.
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customer satisfaction