La soddisfazione del cliente
Example: La soddisfazione del cliente è fondamentale per il nostro successo.
Definition
"La soddisfazione del cliente" refers to the degree to which customers feel pleased and content with a company's products or services, reflecting their overall experience and meeting or exceeding their expectations, which is crucial for business success and customer loyalty.
Etymology
The phrase "la soddisfazione del cliente" comes from Italian, where "soddisfazione" means satisfaction or fulfillment, derived from Latin 'satisfactio' meaning 'a satisfying.' "Cliente" means client or customer, originating from Latin 'cliens,' referring to a person who relies on the services of another. Did you know? The focus on customer satisfaction became a key management concept in the 20th century as businesses shifted towards customer-centered approaches.
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"La soddisfazione del cliente" appears in the Vocaplus list "", containing 108 commonly used words.
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