La satisfacción del cliente
Example: La satisfacción del cliente es clave para el éxito empresarial.
Definition
"Customer satisfaction" refers to the degree to which customers feel their expectations and needs are met by a company's products or services. It is a crucial indicator of business success and customer loyalty, often measured through feedback and surveys.
Etymology
The phrase "la satisfacción del cliente" comes from Spanish, where "satisfacción" means fulfillment or gratification, deriving from Latin 'satisfactio,' meaning 'enough doing or fulfilling.' "Cliente" comes from Latin 'cliens,' meaning a person who relies on another's protection or services. Together, they describe the concept of customers feeling fulfilled by what they receive.
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"La satisfacción del cliente" appears in the Vocaplus list "Spanish - Management - (A1-C2) - set 1", containing 108 commonly used words.
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customer satisfaction