La satisfaction client
Example: La satisfaction client est essentielle pour fidéliser les consommateurs.
Definition
"La satisfaction client" refers to the degree to which customers feel pleased and content with a company's products or services. It measures how well a business meets or exceeds customer expectations, playing a crucial role in building customer loyalty and repeat business.
Etymology
The term "la satisfaction client" comes from French, where "satisfaction" means fulfillment or contentment, and "client" means customer. Together, they describe the feeling customers have when their needs and expectations are met. Did you know that the word "satisfaction" traces back to the Latin 'satisfactio,' meaning 'an appeasing' or 'making enough'?
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"La satisfaction client" appears in the Vocaplus list "French - Management - (A1-C2) - set 1", containing 108 commonly used words.
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customer satisfaction