The customer retention
Example: Customer retention keeps customers returning over time
Definition
"The customer retention" refers to the ability of a business to keep its customers coming back over a prolonged period. It involves strategies and practices aimed at maintaining ongoing relationships, ensuring customer satisfaction, and reducing churn in a competitive market.
Etymology
The phrase "the customer retention" combines "customer," from the Old French 'custumer' meaning a person who buys goods or services, and "retention," from Latin 'retinere' meaning to hold back or keep. Together, they describe the act of holding onto customers in business.
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"The customer retention" appears in the Vocaplus list "English - Entrepreneurship - (A1-C2) - set 1", containing 110 commonly used words.
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