La retención de clientes
Example: La retención de clientes es clave para el éxito del negocio.
Definition
"La retención de clientes" refers to the strategies and actions a business uses to keep its customers over time, ensuring they continue to buy products or services and remain loyal, which is crucial for the success and sustainability of a company.
Etymology
The phrase "la retención de clientes" comes from Spanish, where "retención" means retention or holding back, derived from the Latin 'retinere' meaning to hold back or keep. "Clientes" means clients or customers. Together, the phrase literally means holding back customers, emphasizing the importance of maintaining customer loyalty.
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"La retención de clientes" appears in the Vocaplus list "Spanish - Entrepreneurship - (A1-C2) - set 1", containing 109 commonly used words.
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customer retention