La retenció de clients
Example: La retenció de clients és clau per a l'èxit de l'empresa.
Definition
"La retenció de clients" refers to the strategies and actions a business uses to keep its existing customers over time, ensuring they continue to purchase products or services. It is crucial for maintaining long-term profitability and customer loyalty.
Etymology
The phrase "la retenció de clients" comes from Catalan, where "retenció" means retention, derived from the Latin 'retentio,' meaning to hold back or keep. "Clients" is the plural of client, from Latin 'cliens,' referring to a person who receives services or advice. Did you know? The concept highlights the importance of holding onto clients rather than constantly seeking new ones.
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"La retenció de clients" appears in the Vocaplus list "Catalan - Marketing - (A1-C2) - set 1", containing 110 commonly used words.
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