Il feedback
Example: Il feedback del cliente ha migliorato il nostro servizio.
Definition
"Il feedback" in marketing refers to the information or reactions provided by customers or clients about a product or service, which help businesses understand their performance and make improvements. For example, "Il feedback del cliente ha migliorato il nostro servizio." means customer feedback improved our service.
Etymology
The term "il feedback" comes from the English word 'feedback,' which originated in the early 20th century in engineering to describe the process of returning part of the output of a system to its input. It was adopted into Italian marketing vocabulary to signify responses from customers, reflecting the idea of communication loops.
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"Il feedback" appears in the Vocaplus list "", containing 171 commonly used words.
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