Le service client
Example: Le service client de l'hôtel est très rapide et efficace.
Definition
"Le service client" refers to the assistance and support provided by a hotel or restaurant to its guests or customers. It includes handling inquiries, resolving issues, and ensuring a satisfactory experience throughout their stay or visit.
Etymology
The term "le service client" combines the French word "service," meaning the act of serving or assistance, and "client," meaning customer. It originates from the Latin word 'servitium' (service) and the Late Latin 'cliens' (client or dependent). Did you know that the concept of customer service became especially important as hospitality industries grew in the 20th century?
Learn to use this word actively
"Le service client" appears in the Vocaplus list "French - Hospitality - (A1-C2) - set 1", containing 109 commonly used words.
Would you like to not only understand these words, but also remember them and use them actively? Create a free account and select French as the language you want to learn.
Create a free account
customer service