De helpdesk



Example: De helpdesk beantwoordt snel vragen van klanten over producten.

Definition


"De helpdesk" refers to a service or team that quickly answers customer questions about products, providing support and assistance with technical or usage issues. It is a central point of contact for resolving problems and offering guidance related to a company's offerings.

Etymology


The term "de helpdesk" combines the Dutch article 'de' meaning 'the' with 'helpdesk,' borrowed from English. 'Helpdesk' itself originates from the words 'help' and 'desk,' indicating a desk or service dedicated to providing help. Did you know that this term became popular with the rise of computer and technical support services?

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"De helpdesk" appears in the Vocaplus list "Dutch - Management - (A1-C2) - set 1", containing 108 commonly used words.
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