El punt de contacte
Example: El punt de contacte amb el client és essencial per a l'èxit.
Definition
"El punt de contacte" refers to the specific point or moment where interaction occurs between a company and a customer. It is crucial in marketing as this contact point shapes the customer's experience and influences their satisfaction and loyalty.
Etymology
"El punt de contacte" comes from Catalan, where "punt" means point and "contacte" means contact. The phrase literally translates to 'the point of contact,' highlighting the exact moment or place where two parties meet or communicate, especially in business settings.
Learn to use this word actively
"El punt de contacte" appears in the Vocaplus list "Catalan - Marketing - (A1-C2) - set 1", containing 110 commonly used words.
Would you like to not only understand these words, but also remember them and use them actively? Create a free account and select Catalan as the language you want to learn.
Create a free account
